Shipping

How quickly will you ship my order?

Personalised/Embroidered products: All personalised and embroidered products are personalised just for you — due to this, please allow 7 business days production for us to custom make these pieces for you. 🖤

Non Personalised/Non embroidered: Pieces which aren't personalised or embroidered are generally dispatched within 3 business days.

Rush orders: On the product page for the personalised jackets there is also the option of selecting a 'rush order'. This means production will be quicker. It does not include express shipping.

How long does shipping take?

Items are dispatched from our Melbourne studio.

Per Australia Post guidelines, you can expect the below transit times:

  • Regular shipping to VIC address 2-4 business days
  • Regular shipping to rest of Australia 3-6 business days
  • Express shipping to VIC address 1-2+ business days
  • Express shipping everywhere else 1-3+ business days

You can calculate the current shipping times on the Australia Post website using your own postcode (our postcode is 3429);

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/

Note: the above does not include the time it takes us to create your order.

How much does shipping cost?

We provide free standard shipping on orders within Australia over $150.

Please see the checkout for all available options. As we provide both standard and express options.

International shipping is also available, and prices will be shown at checkout prior to purchase.

When will my order arrive?

All order ship from Miss Poppy Design in Melbourne, VIC. Once your order is dispatched, you will receive the shipping confirmation email which contains the tracking number.