Returns Policy

We only offer returns on apparel (pyjamas, jackets, robes, cami sets). With all other products the sale is final.

Returns must be made within 14 days of receiving your order. If 14 days is exceeded unfortunately we will not offer you a refund or exchange.

To be eligible for a return, the item must be unworn and in the same condition as when you received it. It must be in the original packaging and all tags must remain attached.

If you intend to return your product, please email hello@misspoppydesign and our team will assist in the returns process
- Personalised, printed, embroidered items are final and cannot be returned
- Sale item products are final and cannot be returned

You will be required to pay the costs of shipping to return the item. All shippings costs are non-refundable.